Press release: Online gambling firms remove restrictions on cash withdrawals (29.8.18).Undertakings from Progress Play (29.8.18).Further information for online gambling companies (30.8.18).remove all or part of a player’s money if they do not meet their identity verification requirements.remove funds from accounts that have not been used for a specific timeframe, either through applying disproportionate charges or through confiscating the balance.impose any maximum limit on the amount a consumer may withdraw.
Two online gambling firms provide undertakings to CMAĢ9 August 2018: Jumpman Gaming Limited and Progress Play Limited have agreed to make it easier and fairer for players to withdraw their cash.īoth firms have provided undertakings to the CMA which include an agreement not to: The joint letter makes clear to gambling firms that putting consumer law at the heart of their business model is essential to rebuild and maintain consumer trust. Joint letter from the CMA and the Gambling CommissionĢ9 April 2019: The CMA and Gambling Commission have published a joint letter to mark the closure of their joint programme of work concerning suspected breaches of consumer law in the remote gambling sector.
Update on investigation and enforcement cases opened
